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frequently asked questions

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How do I secure a date?

We ask for a 50% NON-REFUNDABLE deposit for installs.
 
This deposit secures your date and allows us to order in your needed materials to create your design. Fill out our contact form to get started!

How long do your designs last?

We use only the highest quality balloons and materials, however, some may pop or deflate sooner than anticipated. We cannot guarantee your balloons will last once they have been delivered, or picked up. Environmental factors, including weather, children, pets, different surfaces, hot or cluttered car conditions, and foliage can jeopardize the lifespan of the balloons. 

Indoor balloon decorations can last weeks in the correct environment! 

How soon do I need to order?

The earlier, THE BETTER! Event set up dates and times are first come first serve and can fill up quickly.  We prefer as much time as possible to ensure we are available the date of your event! 

Do you have an order minimum?

Yes! Our in person installations have a $300 order minimum. If you are looking for something cheaper, I recommend checking out our Grab & Go Garlands!

When do you set up?

We require at least 1 hour prior to your event to install. But we can come anytime that works for you as our schedule allows. We can event set up the night before your event if you'd prefer that!

How much do your balloons cost?

Balloon pricing varies based on length, volume, design, complexity and delivery costs. Our garlands are priced by the foot so please have measurements of the space where you would like your balloons to go and this will help us determine the cost. General pricing is $18/per foot.

 

Delivery & Installation is 20% of your event total. 

What is your cancellation policy?

If you need to reschedule your booking, you must do so at least 3 days (72 hours) prior to your event date and we would be happy to apply your deposit to a future booking.

 

Cancellations less than 3 days from your event are no longer eligible to be rescheduled. Deposits are non-refundable.

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