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frequently asked questions

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How soon do I need to order?

The earlier, THE BETTER! Event set up dates and times are first come first serve and can fill up quickly.  We prefer as much time as possible to ensure we are available the date of your event! We require at least 2 weeks. If needing something sooner, a rush fee of $50 will apply.

How do I secure a date?

We ask for a 50% NON-REFUNDABLE deposit for installs.

 

This deposit secures your date and allows us to order in your needed materials to create your design. Fill out our contact form to get started!

How long do your designs last?

We only use premium branded products. This ensures the quality and finish to our designs are highest quality. In the correct circumstances/environment, our air filled displays can last for weeks! 

Do you require a minimum order?

Yes! Installs on the weekends (Fri-Sun) have a $250 order minimum. Balloon Garland installs also start at 8ft. If you are looking for something cheaper, I recommend checking out our Grab & Go Garlands!

To you offer teardown services?

We will absolutely return for an additional fee. If you're renting a backdrop of rentals from us, we will return to clean up and collect our items. This fee will be included in your invoice.

Will you inflate balloons I bought for me?

No, we can not guarantee the quality or speculate about the longevity of balloons not provided by us. If they are defective or burst during or after inflation there may not be enough balloons necessary for your decor design.

When do you set up?

This all depends on your event schedule for the day of your booking. We set up no later than an hour before your event. Most occasions we set up hours before the event, we can even set up the day before if required.

What areas do you service?

As a Boone County based business, our preferred service areas are within 30 miles of 46052, but we will be happy travel to wherever we are required for your event!

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